Privacy Policy
Effective Date: December 12, 2024
Your privacy is important to us. This Privacy Policy explains how we collect, use, and manage your personal information when you use our web platform and Android Ai Assistant App (collectively referred to as the “Services”).
When you use our Services, we collect the following information:
- Name: To identify you within our system.
- Email Address: For account management, authentication, and communication purposes.
- Device Identifier: For the Android App, we collect the Android Device ID to uniquely identify your device. This identifier allows us to enhance the functionality of our App, ensure fair usage of our services, and for analytics and user support.
Conversation Data
- No Conversation Storage: We do not store any conversations in our system. All messages you send are processed in real-time.
- Message Processing: When you send a message through either the web platform or the Android app, it is transmitted to our AI provider's backend servers. We do not alter or store any message content. The response you receive is sent directly back to the Service without modification.
We may use the collected information for the following purposes:
- User Identification: To recognize and authenticate users within our Services.
- Support and Maintenance: To provide support, improve functionality, and enhance user experience across both the web and Android platforms.
Compliance with Third-Party Policies
By using our Services, you agree to abide by the terms and policies of our third-party service providers, which include but are not limited to:
- OpenAI and Mistral AI: Providers of our backend AI functionality.
- Google AdMob: Used for advertising within our Android app.
- Payment Providers: Including JazzCash eCommerce gateway and Google Play payment services for processing transactions.
You are encouraged to review the privacy policies and terms of service of these third parties to understand their practices.
Data Security
We take data security seriously and implement reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
Third-Party Services
Our Services may utilize third-party services that are not operated by us. We are not responsible for the content or privacy policies of any third-party sites or services you may access through our Services.
Children’s Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello [ @ ] robotalk.me.